Bazaar Voice

Let the voice of the customer fill your shopping carts.

With Bazaarvoice software integrated into your retail website, you’ll create a community of shoppers who engage in profitable and powerful dialog. They’ll talk to you, their favorite brands and other customers to make informed purchases.

This digital word-of-mouth helps you acquire and convert more profitable customers. And through smart analysis of ratings, reviews, questions and answers, you’ll see patterns to help you make smarter decisions to increase customer satisfaction, decrease product returns and improve your product offering.

In the sea of retail options, stand out as the one who joins in on the conversation.

We serve the world’s leading brands—including 80% of the top retailers and 50% of the Internet Retailer Top 500.

Contact us to learn how we can help you.

Connect with consumers where and when it matters.

People are talking about your brand. They’re sharing their stories and others are listening. Bazaarvoice gets you involved in the conversation and helps you capture and use this digital word-of-mouth to drive sales, build brand loyalty, improve products and refine marketing efforts. 

With Bazaarvoice as part of your social strategy, you’ll enjoy unprecedented access to your customers and retailers. By answering customer questions and responding to reviews of your products directly on retail sites, you’ll build brand advocates and protect your brand reputation.

It’s almost like having brand-trained sales staff in every aisle.

We serve the world’s leading brands—including 80% of the top retailers and 50% of the Internet Retailer Top 500.

Contact us to learn how we can help you.

Build trust through the voice of the customer.

Perhaps more than in any other industry, consumer decisions about financial institutions are based on word-of-mouth. People ask friends and family. They read reviews and customer stories. In an industry where it’s tough to differentiate, authentic, customer-generated content can make the difference.

Bazaarvoice can help your institution host and leverage this digital word-of-mouth to build trust in your brand, drive acquisition and foster account growth. You’ll build a vibrant community in online, mobile and social channels, so you can interact with your customers wherever they manage their money.

Social meets financial: Learn how customer conversations drive acquisition, retention, and innovation.

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Travelers trust other travelers.

People spend more time online researching before booking travel than they do any other product or service. They depend on reviews from other travelers about transportation, hotels, vacations, and entertainment packages when planning their own trips.

Bazaarvoice helps you encourage and capture this digital word-of-mouth by creating online communities of like-minded travelers on your website. When prospective  travelers visit your site and discover trusted content from other travelers—ratings, reviews, questions, answers and personal stories—they’ll be more likely to book with you and write about their own experiences.

We serve the world’s leading brands—including 80% of the top retailers and 50% of the Internet Retailer Top 500.

Contact us to learn how we can help you.

The customer voice will take you places.

For most shoppers, a vehicle is a huge purchase—a buying decision that’s only made after careful and comprehensive research. They expect easy access to other shoppers’ experiences and opinions, and depend on this trusted advice.

Bazaarvoice puts digital word-of-mouth to work for companies involved in all phases of automotive purchasing—OEMs, dealers and publishers. By capturing and leveraging authentic, consumer-generated content, you’ll meet the customer demand for information, building trust and driving conversions along the way.

With a steady stream of relevant content, you’ll boost SEO, manage your online reputation and drive more traffic.

We work with some of the world’s largest automotive brands and dealerships to develop social media brand strategies that harness the power of social commerce.

We serve the world’s leading brands—including 80% of the top retailers and 50% of the Internet Retailer Top 500.

Contact us to learn how we can help you.