This blog post is guest-written by Ajay Tejwani, Social Media Strategist…
Posts Tagged: customer-service
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How Canadian Tire lowers costs with product page answers
When I envisioned our Ask & Answer product it was based largely on my…
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How jetBlue is Turning Negative Word of Mouth into Positive
A few weeks ago on Valentine’s Day, a major winter ice storm caused…
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Carnival of the Capitalists: Word of Mouth & Customer Centricity
I'm hosting Carnival of the Capitalists on Decker Marketing blog.…
