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	<title>The Bazaarvoice Social Commerce Blog &#187; barack-obama</title>
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	<description>Ideas to Help Customers Build Your Business</description>
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		<title>TechCrunch&#039;s Post on Obama&#039;s Use of Social Media</title>
		<link>http://www.bazaarvoice.com/blog/2008/11/15/techcrunchs-post-on-obamas-use-of-social-media/</link>
		<comments>http://www.bazaarvoice.com/blog/2008/11/15/techcrunchs-post-on-obamas-use-of-social-media/#comments</comments>
		<pubDate>Sat, 15 Nov 2008 20:26:24 +0000</pubDate>
		<dc:creator>Brett Hurt</dc:creator>
				<category><![CDATA[Social Commerce Stories]]></category>
		<category><![CDATA[barack-obama]]></category>
		<category><![CDATA[bazaarblog]]></category>
		<category><![CDATA[Bazaarvoice]]></category>
		<category><![CDATA[brett-hurt]]></category>
		<category><![CDATA[chief technology officer]]></category>
		<category><![CDATA[obama]]></category>
		<category><![CDATA[obama fireside chat]]></category>
		<category><![CDATA[social-media]]></category>
		<category><![CDATA[TechCrunch]]></category>
		<category><![CDATA[user-generated-content]]></category>
		<category><![CDATA[YouTube]]></category>

		<guid isPermaLink="false">http://www.bazaarvoice.com/blog/?p=481</guid>
		<description><![CDATA[Last Sunday, I wrote a post on the Obama campaign&#039;s use of social media.  &#8230;]]></description>
			<content:encoded><![CDATA[<p>Last Sunday, I wrote a<a href="http://www.bazaarvoice.com/blog/2008/11/09/this-election-was-won-by-social-media/" target="_blank"> post on the Obama campaign&#039;s use of social media</a>.  I guess I&#039;m less busy than <a href="http://www.techcrunch.com" target="_blank">TechCrunch</a> (hard to believe), but <a href="http://www.techcrunch.com/2008/11/15/is-obama-ready-to-be-a-two-way-president/" target="_blank">they just posted a more comprehensive social-media analysis</a> than me, including good detail of his win, voter turnout, and suggestions about how he uses social media going forward, and it is definitely worth reading.  This is an especially important read considering that Obama announced <a href="http://venturebeat.com/2007/11/13/exclusive-barack-obama-to-name-a-chief-technology-officer/" target="_blank">he will be employing the nation&#039;s first Chief Technology Officer</a>.</p>
<p>TechCrunch also wrote about <a href="http://www.techcrunch.com/2008/11/14/obama-to-post-fireside-chats-on-youtube/" target="_blank">Obama&#039;s plan to host fireside chats on YouTube</a>, reminding me of FDR&#039;s fireside chats during another challenging time for our nation.</p>
<p>We live in a <em>very</em> historic time, and I&#039;m trying to soak it all up to learn for the long-term.</p>
<p><span style="text-decoration: underline;">Update 11/17</span>: Just noticed <a href="http://www.emergencemarketing.com/2008/11/17/lessons-from-the-obama-campaign-traditional-marketing-vs-cause-marketing/" target="_blank">Francois Gossieaux&#039;s post</a> on the subject of cause marketing in the Obama campaign in his Facebook status update.  A good read.  Let&#039;s hope that Obama leverages the Millennials for civic causes, given his social momentum.  BTW, Francois does some good interviews, so it is worth following his blog.</p>
<p><span style="text-decoration: underline;">Update 11/19</span>: Twittermaven writes about <a href="http://twittermaven.blogspot.com/2008/11/whens-g7-tweetup.html" target="_blank">Obama&#039;s success on Twitter</a> being copied by the G7.</p>
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		<item>
		<title>This Election Was Won by Social Media</title>
		<link>http://www.bazaarvoice.com/blog/2008/11/09/this-election-was-won-by-social-media/</link>
		<comments>http://www.bazaarvoice.com/blog/2008/11/09/this-election-was-won-by-social-media/#comments</comments>
		<pubDate>Mon, 10 Nov 2008 04:53:23 +0000</pubDate>
		<dc:creator>Brett Hurt</dc:creator>
				<category><![CDATA[Social Commerce Stories]]></category>
		<category><![CDATA[Al-Gore]]></category>
		<category><![CDATA[Andy-Sernovitz]]></category>
		<category><![CDATA[auren hoffman]]></category>
		<category><![CDATA[barack-obama]]></category>
		<category><![CDATA[Bazaarvoice]]></category>
		<category><![CDATA[BusinessWeek]]></category>
		<category><![CDATA[Facebook]]></category>
		<category><![CDATA[frank rich]]></category>
		<category><![CDATA[global internet summit]]></category>
		<category><![CDATA[kelly-mooney]]></category>
		<category><![CDATA[mary-meeker]]></category>
		<category><![CDATA[morgan-stanley]]></category>
		<category><![CDATA[nicholas kristof]]></category>
		<category><![CDATA[ny-times]]></category>
		<category><![CDATA[obama]]></category>
		<category><![CDATA[piper jaffray]]></category>
		<category><![CDATA[shop.org]]></category>
		<category><![CDATA[social-media]]></category>
		<category><![CDATA[social-networks]]></category>
		<category><![CDATA[the world is flat]]></category>
		<category><![CDATA[the-open-brand]]></category>
		<category><![CDATA[tom friedman]]></category>
		<category><![CDATA[will.i.am]]></category>
		<category><![CDATA[WOMMA]]></category>

		<guid isPermaLink="false">http://www.bazaarvoice.com/blog/?p=466</guid>
		<description><![CDATA[So much has been written about the recently concluded Presidential campaign,&#8230;]]></description>
			<content:encoded><![CDATA[<p>So much has been written about the recently concluded Presidential campaign, so I will be careful not to rehash it here.  But if there is one lesson coming out of this period that is relevant for you, as the readers of Bazaarblog, it is that social media defined this campaign.  Back in June, I wrote about <a href="http://www.bazaarvoice.com/blog/2008/06/04/obama-and-the-open-brand-win/" target="_blank">Obama and The Open Brand</a> (a reference to <a href="http://www.mooneythinks.com/" target="_blank">Kelly Mooney</a>&#039;s brilliant book).  Then my good friend and fellow entrepreneur <a href="http://blog.summation.net/2008/08/technology-is-the-deciding-factor-in-election-campaigns.html" target="_blank">Auren Hoffman wrote</a> an article for <em>BusinessWeek</em> in August about technology being the defining factor in election campaigns.  From Obama&#039;s social network to the will.i.am music-video community-collage to his exceptional use of the Web as a fundraising vehicle (raising an amazing 400% more than McCain), Obama&#039;s use of social media has defined a new era for election campaigns.  Remember that Obama&#039;s innovation adoption of social media comes at a time where five social networks, including <a href="http://www.facebook.com" target="_blank">Facebook</a>, have recently moved into the top-ten most trafficked websites in the world (<a href="http://www.bazaarvoice.com/blog/2008/06/28/mary-meekers-june-20-technology-trends-report/" target="_blank">reference my June post on Mary Meeker</a>).</p>
<p>When voting moves online, as it undoubtedly will (just think about all of the tax money we would save if we did not have to set up temporary voting centers everywhere), the marriage of social media and election campaigns will be that much more profound.</p>
<p><span id="more-466"></span>To be frank, I do realize that the title of my post is too far reaching.  The reality is that Obama is a truly great man and therefore a good subject for word of mouth to flourish about.  <a href="http://www.damniwish.com/" target="_blank">Andy Sernovitz</a>, the founder of <a href="http://www.womma.org" target="_blank">WOMMA</a> and <a href="http://www.bazaarvoice.com/about/board" target="_blank">Bazaarvoice Advisory Board</a> member, has taught us &#8211; great subjects (products, people, services, etc.) easily generate word of mouth by just asking people to help and share.</p>
<p>On a personal note, I took a short vacation this weekend in Laguna Beach to recharge after my week in Amsterdam to speak at Shop.org&#039;s first Global E-Commerce Summit, then back to Austin for Halloween (I couldn&#039;t miss it with our 4-year old daughter), followed by a week in London for our own sold-out Summit (<a href="http://www.bazaarvoice.com/blog/2008/11/09/social-commerce-summit-london-recap-magical/" target="_blank">recap here</a>).  I&#039;m here for the <a href="http://www.piperjaffray.com/2col_largeleft.aspx?id=365" target="_blank">Piper Jaffray Global Internet Summit </a>kicking off on Monday night.  And vacation allowed me catch up on reading some great opinion pieces in the NY Times.  This is a truly historic period that we are living in, and I encourage you to read a few of these if you have the time &#8211; they are well worth it:</p>
<ul>
<li> <a href="http://www.nytimes.com/2008/11/09/opinion/09rich.html?_r=1&amp;ref=opinion&amp;oref=slogin" target="_blank">It Still Felt Good the Morning After</a> by Frank Rich</li>
<li><a href="http://www.nytimes.com/2008/11/09/opinion/09friedman.html?ref=opinion" target="_blank">Show Me the Money</a> by <em><a href="http://www.amazon.com/review/product/0312425074/ref=dp_top_cm_cr_acr_txt?%5Fencoding=UTF8&amp;showViewpoints=1" target="_blank">The World Is Flat</a> </em>author Tom Friedman</li>
<li><a href="http://www.nytimes.com/2008/11/09/opinion/09kristof.html?ref=opinion" target="_blank">Obama and the War on Brains</a> by Nicholas Kristof</li>
<li><a href="http://www.nytimes.com/2008/11/09/opinion/09gore.html?_r=1&amp;ref=opinion&amp;oref=slogin" target="_blank">The Climate for Change</a> by Al Gore</li>
</ul>
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		<item>
		<title>Obama and The Open Brand Win</title>
		<link>http://www.bazaarvoice.com/blog/2008/06/04/obama-and-the-open-brand-win/</link>
		<comments>http://www.bazaarvoice.com/blog/2008/06/04/obama-and-the-open-brand-win/#comments</comments>
		<pubDate>Wed, 04 Jun 2008 15:14:00 +0000</pubDate>
		<dc:creator>Brett Hurt</dc:creator>
				<category><![CDATA[Social Commerce Stories]]></category>
		<category><![CDATA[barack-obama]]></category>
		<category><![CDATA[Bazaarvoice]]></category>
		<category><![CDATA[black-eyed-peas]]></category>
		<category><![CDATA[consumer-generated-reviews]]></category>
		<category><![CDATA[generations]]></category>
		<category><![CDATA[kelly-mooney]]></category>
		<category><![CDATA[louis-rossetto]]></category>
		<category><![CDATA[millennials]]></category>
		<category><![CDATA[obama]]></category>
		<category><![CDATA[resource-interactive]]></category>
		<category><![CDATA[sam-decker]]></category>
		<category><![CDATA[shop.org]]></category>
		<category><![CDATA[Social Commerce Summit]]></category>
		<category><![CDATA[strauss-and-howe]]></category>
		<category><![CDATA[the-open-brand]]></category>
		<category><![CDATA[user-generated-content]]></category>
		<category><![CDATA[wal-mart]]></category>
		<category><![CDATA[will.i.am]]></category>
		<category><![CDATA[wired]]></category>
		<category><![CDATA[ze-frank]]></category>

		<guid isPermaLink="false">http://www.bazaarvoice.com/blog/2008/06/04/obama-and-the-open-brand-win/</guid>
		<description><![CDATA[As everyone now knows, last night was a historic one in the U.S.&#160; But&#8230;]]></description>
			<content:encoded><![CDATA[<p><a href="http://www.barackobama.com/learn/meet_barack.php" target="_blank" class="broken_link"><img src="http://www.barackobama.com/images/temp_meet_barack.jpg" border="0" alt="Meet Barack Obama" title="Meet Barack Obama" width="140" height="106" align="left" /></a>As everyone now knows, last night was a historic one in the U.S.&nbsp; But did you also know that Obama made history for how innovative his online campaign was?</p>
<p>We had the pleasure of hosting Kelly Mooney, President of <a href="http://www.resource.com/" target="_blank">Resource Interactive</a> and my peer on the <a href="http://www.shop.org/web/guest/about/boardofdirectors" target="_blank">Shop.org Board of Directors</a>, as one of our keynote speakers at our Social Commerce Summit last week (note: the event was amazing, <a href="http://www.bazaarvoice.com/blog/2008/06/01/heres-the-wrap-on-bazaarvoice-2008-social-commerce-summit/" target="_blank">see the recap post from Sam Decker, our CMO</a>).&nbsp; Kelly was great, as always.&nbsp; Her interview of Ze Frank, one of <a href="http://www.bazaarvoice.com/about/board" target="_blank">our Advisory Board</a> members, was fantastically thought-provoking and entertaining.&nbsp; Hey keynote presentation on <em>The Open Brand</em>, her new book (<a href="http://www.bazaarvoice.com/blog/2007/05/18/word-of-mouth-wisdom-6-kelly-mooney-resource-interactive/" target="_blank">see my interview of Kelly</a>), was also top-notch.&nbsp; What I remembered most from her presentation was <a href="http://www.hopeactchange.com/" target="_blank">the &quot;Yes We Can&quot; shared community video</a> produced by <a href="http://en.wikipedia.org/wiki/Will.i.am" target="_blank">will.i.am</a> of the Black Eyed Peas.&nbsp; <a href="http://www.mooneythinks.com/2008/02/obama-open.html" target="_blank" class="broken_link">Kelly blogs about it here</a> (her blog is one of the few that I personally follow).&nbsp; The video is an awesome expression of community participation and user-generated content (note: mouse over the mosiac as it plays).</p>
<p>Whether or not you support Obama, <a href="http://blog.wired.com/27bstroke6/2008/06/obama-propelled.html" target="_blank">his innovative use of the online channel</a> will be emulated for future democratic elections.&nbsp; And as politics gets more &quot;open&quot;, that will benefit us all.&nbsp; Just like customer-generated reviews benefits all with better products and services (at our Summit, I learned that Wal-Mart drops any product nationwide after it gets a certain number of negative reviews online), so will politics as candidates engage in openness.</p>
<p><a href="http://www.bazaarvoice.com/blog/2008/04/19/an-incredibly-transformational-time-in-history-part-2/" target="_blank"><span id="more-291"></span>Millennials</a> will demand this as they have grown up online, marinating in &quot;community&quot;.&nbsp; I found <em>Wired</em>&#39;s Founding Editor&#39;s <a href="http://www.wired.com/techbiz/media/magazine/16-06/ff_15th_rossetto" target="_blank">letter to his children</a> (Millennials themselves) in this month&#39;s issue especially uplifting given the gravity of change we need (when speaking of the global warming issue alone).&nbsp; Here&#39;s the best excerpt:</p>
<blockquote><p>Strauss and Howe&#39;s [of <a href="http://en.wikipedia.org/wiki/Strauss_and_Howe" target="_blank"><em>Generations</em></a>] description of Millennials inspired us: &quot;This generation will show more teamlike spirit and more like-mindedness in action than most Americans then alive will recall ever having seen in young people&#8230; Millennials will carry out whatever crisis mission they are assigned &mdash; as long as they can connect it with their own secular blueprint for progress. If crisis brings war, soldiers will obey orders without complaint. If it involves environmental danger or natural resource depletion, young scientists will make historic breakthroughs. If the crisis is mostly economic, the youthful labor force will be a mighty engine of renewed American prosperity. Whatever their elder-bestowed mission, these rising youths will not disappoint. Assuming the crisis turns out well, Millennials will be forever honored as a generation of civic achievers.&quot;</p>
<p>What&#39;s heartening to me, Orson and Zoe, is that even though you and your peers have grown up watching your parents become self-absorbed, hypocritical, and now plain crotchety and rancorous (not Jane and me, of course), and even if you stand in the rubble of the social institutions toppled by the Digital Revolution, your response is not the me-me-me of your parents&#39; generation but us-us-us. Whether you&#39;re addressing climate change or serving in Iraq, you are simultaneously more traditionalist and future-forward, more practical and idealistic, than your parents. </p>
<p> The challenge is obvious, the dangers present, the need great. But be optimistic. I would say that, wouldn&#39;t I, since we were often accused during my time at <em>Wired</em> of being overly optimistic. But optimism is not false hope, it&#39;s a strategy for living. If you are optimistic about the future, you will step up and take responsibility and attempt to make it better for yourselves and your own children.</p>
</blockquote>
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