Joanna Robb, Multichannel Development Manager at B&Q, shared a colleague’s…
Posts Categorized: Social Commerce Stories
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Mickey Mouse waffles matter: answering customer questions you can't anticipate
Our family was planning a vacation a few weeks ago and I was trying to decide…
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Hard and soft impact: how Golfsmith measures social ROI
A pioneer in the social space, Golfsmith recognized very early on that their…
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Un-silo your channels: using the customer voice in cross-channel marketing
If you’re a retailer, you can hear the bells on Santa’s sleigh already.…
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How Dingo got 6,000 Facebook Likes in just 3 Days
This blog post is guest-written by Brian Heil, Social Media Consultant …
