We like to switch things up a bit here at Bazaarvoice. When it comes…
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About Rachel Eng:
Rachel's posts:
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Prepare for the Black Friday reviews traffic spike
We all like bragging about our great shopping steals. Thanksgiving is rolling…
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Use this word of mouth metric to create customer fanatics
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In his groundbreaking book, The Ultimate Question, Fred Reichheld introduced -
Client trends from the travel, entertainment, and finserv industries
By now it’s widely accepted that many of us write reviews on products.…
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Benchmarking your business performance, or just your baby’s weight?
Put simply, benchmarking is the process of comparing one’s performance…











