I've just finished The End of Business as Usual…, the new book from
Monthly Archives: November 2011
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Unintended benefits: How social media can help people with autism
Conversation between two 8-year old boys, one diagnosed with High Functioning…
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The value of data visualization
David McCandless has the rare ability to make sense out of our world with…
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Superior service through social: how John Lewis masters customer experience
“We want to engage with customers in a way that makes them love us more and…
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Placing the social enterprise in context
“The social enterprise is actually nothing more than connecting what…
