“The best brands consistently win two moments of truth,” said Kevin…
Monthly Archives: June 2011
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Relationships can’t be automated (and human expertise still rules)
One of the most fascinating things I’ve been able to study since working…
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Welcome to the era of agile commerce
Many companies recognize the need for a presence everywhere shoppers are,…
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Why your marketing team needs a video producer
Videos have always been an important part of Bazaarvoice culture. I sat…
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Global conversation: how European businesses and consumers view social
“It’s exciting to see that searching for peer advice is a human phenomenon,”…
