Andy Sernovitz, author of Word of Mouth Marketing: How Smart Companies…
Monthly Archives: September 2009
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Culture on the Road at Shop.org
If you’ve ever come across a Bazaarvoice booth at a tradeshow, chances…
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Bazaarvoice & PETCO kick off “Biggest Shop.org Summit Ever”
Update 9/25: here are notes on Brett and John's session taken by one…
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How customer stories fit into social strategy
Today we know that customer reviews are a common, expected feature for most…
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Oriental Trading Company wins prestigious Gartner Customer Experience Award
Oriental Trading Company has used customer reviews to transform their…
