Comments on: Rubbermaid Improves Customer Experience through Ratings & Reviews

By: avis de consommateurs

avis de consommateurs — Tue, 16 Mar 2010 00:07:23 +0000

“But we also knew there was a chance that we could receive negative reviews on our product pages” – word!

By: Talking With…BazaarVoice CEO Brett Hurt | Life In Internet

Talking With…BazaarVoice CEO Brett Hurt | Life In Internet — Sat, 13 Mar 2010 17:36:56 +0000

[...] Another good example is from Rubbermaid. They noticed low reviews on their Produce Saver product; however, their product testing had proven it worked the way it should. Reviews helped them understand that consumers didn’t understand how to best use the product, so they wrote an informative blog post and added new, clearer instructions to the package. [...]

By: prova copia e incolla da browser « BlogGAS.it

prova copia e incolla da browser « BlogGAS.it — Wed, 11 Nov 2009 17:47:19 +0000

[...] portato a termine da BazaarVoice, Rubbermaid ha scoperto che pubblicare i pareri dei propri clienti incrementa le vendite e diminuisce i resi dei loro prodotti. Gli scettici sostenevano che i prodotti con giudizi negativi sarebbero rimasti [...]

By: Why you have to engage in social media, even if you don’t want to

Why you have to engage in social media, even if you don’t want to — Sat, 26 Sep 2009 04:39:27 +0000

[...] a test run by BazaarVoice, Rubbermaid discovered that adding customer reviews to their website increased sales and decreased returns of their products. Skeptics said sales of low-rated products would crater. What actually happened [...]

By: Buttatevi nei social media anche se non li capite! | Webgriffe® magazine

Thu, 17 Sep 2009 10:12:09 +0000

By: Why social media . . . even if you don’t want to | Entrepreneur Manure

Wed, 16 Sep 2009 18:46:37 +0000

[...] a test run by BazaarVoice, Rubbermaid discovered that adding customer reviews to their Web site increased sales and decreased returns of their products. Skeptics said sales of low-rated products would crater. What actually happened [...]

By: Why social media . . . even if you don’t want to » Become eVOLVE'd

Why social media . . . even if you don’t want to » Become eVOLVE'd — Wed, 09 Sep 2009 19:32:59 +0000

By: 9 raisons d’intégrer des avis consommateurs à votre site marchand - Marketing Professionnel

Tue, 01 Sep 2009 18:11:48 +0000

[...] Voice expose un cas intéressant auquel a été confronté un de ses clients, un site marchand Américain. Un des produits de ce [...]