Comments on: Trash the Customer Suggestion Box, Build a Customer Ideation Community! http://www.bazaarvoice.com/blog/2007/06/01/trash-the-customer-suggestion-box-build-a-customer-ideation-community/ Ideas to Help Customers Build Your Business Tue, 16 Mar 2010 16:07:36 -0700 http://wordpress.org/?v=2.8.6 hourly 1 By: Jacob Salamon http://www.bazaarvoice.com/blog/2007/06/01/trash-the-customer-suggestion-box-build-a-customer-ideation-community/comment-page-1/#comment-24152 Jacob Salamon Tue, 12 Jun 2007 21:04:21 +0000 http://www.bazaarvoice.com/blog/2007/06/01/trash-the-customer-suggestion-box-build-a-customer-ideation-community/#comment-24152 Delta has also done a wonderful job soliciting feedback and ideas from customers with their new "Change the Experience" campaign. Check out their website: http://change.delta.com/ Delta is allowing customers to ideate on ways to improve the fly-time exprience, and the Delta has left it to the community to rate and prioritize each suggestion. It is now up to Delta to follow through with this program and prove to customers that they take this sincere feedback seriously. Delta has also done a wonderful job soliciting feedback and ideas from customers with their new “Change the Experience” campaign. Check out their website: http://change.delta.com/

Delta is allowing customers to ideate on ways to improve the fly-time exprience, and the Delta has left it to the community to rate and prioritize each suggestion. It is now up to Delta to follow through with this program and prove to customers that they take this sincere feedback seriously.

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