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	<title>Comments on: How jetBlue is Turning Negative Word of Mouth into Positive</title>
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	<link>http://www.bazaarvoice.com/blog/2007/03/14/how-jetblue-is-turning-negative-word-of-mouth-into-positive/</link>
	<description>Ideas to Help Customers Build Your Business</description>
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		<title>By: Top 10 Bazaarblog (Social Commerce) Posts of the Year &#171; Bazaarblog</title>
		<link>http://www.bazaarvoice.com/blog/2007/03/14/how-jetblue-is-turning-negative-word-of-mouth-into-positive/comment-page-1/#comment-115826</link>
		<dc:creator>Top 10 Bazaarblog (Social Commerce) Posts of the Year &#171; Bazaarblog</dc:creator>
		<pubDate>Mon, 05 Apr 2010 16:05:19 +0000</pubDate>
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		<description>[...] How Jet Blue is Turning Negative Word of Mouth into Positive [...]</description>
		<content:encoded><![CDATA[<p>[...] How Jet Blue is Turning Negative Word of Mouth into Positive [...]</p>
]]></content:encoded>
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		<title>By: angel</title>
		<link>http://www.bazaarvoice.com/blog/2007/03/14/how-jetblue-is-turning-negative-word-of-mouth-into-positive/comment-page-1/#comment-58078</link>
		<dc:creator>angel</dc:creator>
		<pubDate>Sat, 17 May 2008 09:48:48 +0000</pubDate>
		<guid isPermaLink="false">http://www.bazaarvoice.com/blog/2007/03/14/how-jetblue-is-turning-negative-word-of-mouth-into-positive/#comment-58078</guid>
		<description>do you know any other companies which turned negative word of mouth to positive?</description>
		<content:encoded><![CDATA[<p>do you know any other companies which turned negative word of mouth to positive?</p>
]]></content:encoded>
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		<title>By: angel</title>
		<link>http://www.bazaarvoice.com/blog/2007/03/14/how-jetblue-is-turning-negative-word-of-mouth-into-positive/comment-page-1/#comment-131061</link>
		<dc:creator>angel</dc:creator>
		<pubDate>Sat, 17 May 2008 09:48:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.bazaarvoice.com/blog/2007/03/14/how-jetblue-is-turning-negative-word-of-mouth-into-positive/#comment-131061</guid>
		<description>do you know any other companies which turned negative word of mouth to positive?</description>
		<content:encoded><![CDATA[<p>do you know any other companies which turned negative word of mouth to positive?</p>
]]></content:encoded>
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	<item>
		<title>By: angel</title>
		<link>http://www.bazaarvoice.com/blog/2007/03/14/how-jetblue-is-turning-negative-word-of-mouth-into-positive/comment-page-1/#comment-131062</link>
		<dc:creator>angel</dc:creator>
		<pubDate>Sat, 17 May 2008 09:48:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.bazaarvoice.com/blog/2007/03/14/how-jetblue-is-turning-negative-word-of-mouth-into-positive/#comment-131062</guid>
		<description>do you know any other companies which turned negative word of mouth to positive?</description>
		<content:encoded><![CDATA[<p>do you know any other companies which turned negative word of mouth to positive?</p>
]]></content:encoded>
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	<item>
		<title>By: Rodney Rumford</title>
		<link>http://www.bazaarvoice.com/blog/2007/03/14/how-jetblue-is-turning-negative-word-of-mouth-into-positive/comment-page-1/#comment-18943</link>
		<dc:creator>Rodney Rumford</dc:creator>
		<pubDate>Tue, 22 May 2007 08:33:15 +0000</pubDate>
		<guid isPermaLink="false">http://www.bazaarvoice.com/blog/2007/03/14/how-jetblue-is-turning-negative-word-of-mouth-into-positive/#comment-18943</guid>
		<description>The other interesting thing is that now there is an archive channel that will live forever about Jet Blue. Welcome to the new word of user aggregated video channels that can be on any topic and can be shared via a widget fro embedding in a blog.

This can be a very positive tool for brand managers. Here is a Jet Blue channel that I happened to create a while back. Go here  www.videosticky.com and search for Jet Blue.

Anyone can create a channel of video content from multiple sites and spread it anywhere they like online. ;)</description>
		<content:encoded><![CDATA[<p>The other interesting thing is that now there is an archive channel that will live forever about Jet Blue. Welcome to the new word of user aggregated video channels that can be on any topic and can be shared via a widget fro embedding in a blog.</p>
<p>This can be a very positive tool for brand managers. Here is a Jet Blue channel that I happened to create a while back. Go here  <a href="http://www.videosticky.com" rel="nofollow">http://www.videosticky.com</a> and search for Jet Blue.</p>
<p>Anyone can create a channel of video content from multiple sites and spread it anywhere they like online. <img src='http://www.bazaarvoice.com/blog/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' /> </p>
]]></content:encoded>
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	<item>
		<title>By: Rodney Rumford</title>
		<link>http://www.bazaarvoice.com/blog/2007/03/14/how-jetblue-is-turning-negative-word-of-mouth-into-positive/comment-page-1/#comment-131059</link>
		<dc:creator>Rodney Rumford</dc:creator>
		<pubDate>Tue, 22 May 2007 08:33:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.bazaarvoice.com/blog/2007/03/14/how-jetblue-is-turning-negative-word-of-mouth-into-positive/#comment-131059</guid>
		<description>The other interesting thing is that now there is an archive channel that will live forever about Jet Blue. Welcome to the new word of user aggregated video channels that can be on any topic and can be shared via a widget fro embedding in a blog.

This can be a very positive tool for brand managers. Here is a Jet Blue channel that I happened to create a while back. Go here  www.videosticky.com and search for Jet Blue.

Anyone can create a channel of video content from multiple sites and spread it anywhere they like online. ;)</description>
		<content:encoded><![CDATA[<p>The other interesting thing is that now there is an archive channel that will live forever about Jet Blue. Welcome to the new word of user aggregated video channels that can be on any topic and can be shared via a widget fro embedding in a blog.</p>
<p>This can be a very positive tool for brand managers. Here is a Jet Blue channel that I happened to create a while back. Go here  <a href="http://www.videosticky.com" rel="nofollow">http://www.videosticky.com</a> and search for Jet Blue.</p>
<p>Anyone can create a channel of video content from multiple sites and spread it anywhere they like online. <img src='http://www.bazaarvoice.com/blog/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' /> </p>
]]></content:encoded>
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	<item>
		<title>By: Rodney Rumford</title>
		<link>http://www.bazaarvoice.com/blog/2007/03/14/how-jetblue-is-turning-negative-word-of-mouth-into-positive/comment-page-1/#comment-131060</link>
		<dc:creator>Rodney Rumford</dc:creator>
		<pubDate>Tue, 22 May 2007 08:33:00 +0000</pubDate>
		<guid isPermaLink="false">http://www.bazaarvoice.com/blog/2007/03/14/how-jetblue-is-turning-negative-word-of-mouth-into-positive/#comment-131060</guid>
		<description>The other interesting thing is that now there is an archive channel that will live forever about Jet Blue. Welcome to the new word of user aggregated video channels that can be on any topic and can be shared via a widget fro embedding in a blog.

This can be a very positive tool for brand managers. Here is a Jet Blue channel that I happened to create a while back. Go here  www.videosticky.com and search for Jet Blue.

Anyone can create a channel of video content from multiple sites and spread it anywhere they like online. ;)</description>
		<content:encoded><![CDATA[<p>The other interesting thing is that now there is an archive channel that will live forever about Jet Blue. Welcome to the new word of user aggregated video channels that can be on any topic and can be shared via a widget fro embedding in a blog.</p>
<p>This can be a very positive tool for brand managers. Here is a Jet Blue channel that I happened to create a while back. Go here  <a href="http://www.videosticky.com" rel="nofollow">http://www.videosticky.com</a> and search for Jet Blue.</p>
<p>Anyone can create a channel of video content from multiple sites and spread it anywhere they like online. <img src='http://www.bazaarvoice.com/blog/wp-includes/images/smilies/icon_wink.gif' alt=';)' class='wp-smiley' /> </p>
]]></content:encoded>
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	<item>
		<title>By: caitlin</title>
		<link>http://www.bazaarvoice.com/blog/2007/03/14/how-jetblue-is-turning-negative-word-of-mouth-into-positive/comment-page-1/#comment-10508</link>
		<dc:creator>caitlin</dc:creator>
		<pubDate>Sat, 31 Mar 2007 02:07:07 +0000</pubDate>
		<guid isPermaLink="false">http://www.bazaarvoice.com/blog/2007/03/14/how-jetblue-is-turning-negative-word-of-mouth-into-positive/#comment-10508</guid>
		<description>I thought this was great, excellent description of how a business should handle crisis situations and nip bad word of mouth in the bud.  I wrote an entry in my blog about negative buzz and cited your entry.  Great post Wayne.</description>
		<content:encoded><![CDATA[<p>I thought this was great, excellent description of how a business should handle crisis situations and nip bad word of mouth in the bud.  I wrote an entry in my blog about negative buzz and cited your entry.  Great post Wayne.</p>
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