Sam Decker Customer Reviews is #1 Feature at NewEgg

September 8th, 2006 by Sam Decker Chief Marketing Officer

Earlier Wayne posted about PETCO's recent post-purchase survey of its customers which revealed ratings and reviews was the #1 feature helping them make a purchase decision.

Today we see NewEgg (not a Bazaarvoice client) posted a public poll (using iPerceptions) on what factors on the product detail page influenced their purchase decision the most. Like PETCO, Customer Reviews was #1 at NewEgg with 57% of votes, followed by detailed specifications at 32%.

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