Comments on: Ratings "J Curve" http://www.bazaarvoice.com/blog/2006/05/08/ratings-j-curve/ Ideas to Help Customers Build Your Business Thu, 09 Feb 2012 08:03:00 +0000 hourly 1 By: motorolaVE440 http://www.bazaarvoice.com/blog/2006/05/08/ratings-j-curve/comment-page-1/#comment-129889 motorolaVE440 Tue, 06 Jul 2010 19:52:15 +0000 http://www.bazaarvoice.com/blog/2006/05/08/ratings-j-curve/#comment-129889 If the product quality is maintained then you can get a J curve in every business, with respect to users reviews. But once the product gets famous, the product sellers gives a cheaper quality in sake of brand.<br><a href="http://www.cdmacellulars.com/" rel="nofollow">http://www.cdmacellulars.com/</a> If the product quality is maintained then you can get a J curve in every business, with respect to users reviews. But once the product gets famous, the product sellers gives a cheaper quality in sake of brand.
http://www.cdmacellulars.com/

]]> By: motorolaVE440 http://www.bazaarvoice.com/blog/2006/05/08/ratings-j-curve/comment-page-1/#comment-129450 motorolaVE440 Tue, 06 Jul 2010 14:52:15 +0000 http://www.bazaarvoice.com/blog/2006/05/08/ratings-j-curve/#comment-129450 If the product quality is maintained then you can get a J curve in every business, with respect to users reviews. But once the product gets famous, the product sellers gives a cheaper quality in sake of brand.<br><a href="http://www.cdmacellulars.com/" rel="nofollow">http://www.cdmacellulars.com/</a> If the product quality is maintained then you can get a J curve in every business, with respect to users reviews. But once the product gets famous, the product sellers gives a cheaper quality in sake of brand.
http://www.cdmacellulars.com/

]]> By: Surveying 3,000 Property Management Reviews | ManageMyProperty.com Blog http://www.bazaarvoice.com/blog/2006/05/08/ratings-j-curve/comment-page-1/#comment-123124 Surveying 3,000 Property Management Reviews | ManageMyProperty.com Blog Fri, 07 May 2010 01:39:09 +0000 http://www.bazaarvoice.com/blog/2006/05/08/ratings-j-curve/#comment-123124 [...] BazaarVoice Rating Service (Across all industries and business types) [...] [...] BazaarVoice Rating Service (Across all industries and business types) [...]

]]> By: Bazaarvoice Research Discovers a New Holiday Tradition, and 71 Million Reviews Served on Cyber Monday « Bazaarblog http://www.bazaarvoice.com/blog/2006/05/08/ratings-j-curve/comment-page-1/#comment-115867 Bazaarvoice Research Discovers a New Holiday Tradition, and 71 Million Reviews Served on Cyber Monday « Bazaarblog Mon, 05 Apr 2010 17:27:53 +0000 http://www.bazaarvoice.com/blog/2006/05/08/ratings-j-curve/#comment-115867 [...] we discovered the Ratings J-Curve, including how it looks for apparel (a category that many expected not to follow the J-Curve [...] [...] we discovered the Ratings J-Curve, including how it looks for apparel (a category that many expected not to follow the J-Curve [...]

]]> By: NSW KM Forum - Online Communities « learn.amniisia.com http://www.bazaarvoice.com/blog/2006/05/08/ratings-j-curve/comment-page-1/#comment-80317 NSW KM Forum - Online Communities « learn.amniisia.com Mon, 18 May 2009 03:46:10 +0000 http://www.bazaarvoice.com/blog/2006/05/08/ratings-j-curve/#comment-80317 [...] worry about negative comments. Groups are mostly optimistic (I found the Bazaarblog graph that Mark [...] [...] worry about negative comments. Groups are mostly optimistic (I found the Bazaarblog graph that Mark [...]

]]> By: Andrew Ward http://www.bazaarvoice.com/blog/2006/05/08/ratings-j-curve/comment-page-1/#comment-54520 Andrew Ward Fri, 07 Mar 2008 17:22:59 +0000 http://www.bazaarvoice.com/blog/2006/05/08/ratings-j-curve/#comment-54520 An obvious explanation for the J Curve. If people are influenced by user generated reviews and I believe that they are, than customers are more likely to buy items with good reviews. Thus it stands to reason that future customers will also likely be satisfied with their purchase. In this situation the accurate representation of a product and its relative price should normally drive a J Curve. Also it is most likely that products or companies whose customer satisfaction is inconsistent would typically not use a feedback system that would demonstrate their relative poor satisfaction levels. An obvious explanation for the J Curve.

If people are influenced by user generated reviews and I believe that they are, than customers are more likely to buy items with good reviews. Thus it stands to reason that future customers will also likely be satisfied with their purchase. In this situation the accurate representation of a product and its relative price should normally drive a J Curve.

Also it is most likely that products or companies whose customer satisfaction is inconsistent would typically not use a feedback system that would demonstrate their relative poor satisfaction levels.

]]> By: Andrew Ward http://www.bazaarvoice.com/blog/2006/05/08/ratings-j-curve/comment-page-1/#comment-130960 Andrew Ward Fri, 07 Mar 2008 17:22:00 +0000 http://www.bazaarvoice.com/blog/2006/05/08/ratings-j-curve/#comment-130960 An obvious explanation for the J Curve. If people are influenced by user generated reviews and I believe that they are, than customers are more likely to buy items with good reviews. Thus it stands to reason that future customers will also likely be satisfied with their purchase. In this situation the accurate representation of a product and its relative price should normally drive a J Curve. Also it is most likely that products or companies whose customer satisfaction is inconsistent would typically not use a feedback system that would demonstrate their relative poor satisfaction levels. An obvious explanation for the J Curve.

If people are influenced by user generated reviews and I believe that they are, than customers are more likely to buy items with good reviews. Thus it stands to reason that future customers will also likely be satisfied with their purchase. In this situation the accurate representation of a product and its relative price should normally drive a J Curve.

Also it is most likely that products or companies whose customer satisfaction is inconsistent would typically not use a feedback system that would demonstrate their relative poor satisfaction levels.

]]> By: Word-of-Mouth Wisdom #7: Ed Keller, The Keller Fay Group » Shop.org Blog http://www.bazaarvoice.com/blog/2006/05/08/ratings-j-curve/comment-page-1/#comment-29786 Word-of-Mouth Wisdom #7: Ed Keller, The Keller Fay Group » Shop.org Blog Thu, 09 Aug 2007 12:39:35 +0000 http://www.bazaarvoice.com/blog/2006/05/08/ratings-j-curve/#comment-29786 [...] word of mouth about brands is positive, rather than negative.  As Bazaarvoice has noted in its research about the J-curve, consumers are more interested in sharing advice and recommendations with consumers about [...] [...] word of mouth about brands is positive, rather than negative.  As Bazaarvoice has noted in its research about the J-curve, consumers are more interested in sharing advice and recommendations with consumers about [...]

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