Sell more by encouraging people to review products, ask questions, give answers, and share stories.
Respond to shopper questions and reviews across our network of leading retail sites.
Increase engagement, trust and conversion by displaying authentic moderated social content directly on your site.
Reach and influence true in-market shoppers
Deploy user-generated content and targeted media to benefit from a proven boost in conversion at the point of sale.
Extend brand reach
Leverage our network, connecting thousands of leading brands and reaching more than 700 million consumers each month.
Gain consumer insights
Authentic reviews, questions and answers expose valuable sentiment and product-specific insights you can use to improve your offering and your brand.
Respond to reviews, resolve product concerns and manage brand perception by actively participating in consumer conversations on our platform.
Successfully launch new products
Collect reviews on products pre-launch, boosting sales on release, and push those reviews with smart Word of Mouth ad targeting.
Drive site traffic through SEO
Customer-written content keeps pages fresh and full of product-specific content, which drives search traffic to your site.
See how our products help companies like yours capture customer input and grow.
Let the voice of the customer fill your shopping carts. .
Connect with consumers where and when it matters..
Build trust through the voice of the customer..
Travelers trust other travelers. .
The customer voice will take you places..
60% of Retailers use customer reviews; 55% say reviews are a priority in the coming year.
Google algorithms exposed:
How to identify SEO themes and drive more traffic
This e-book takes you through the history of Google updates, from Caffeine to Hummingbird, while helping you discover what matters to Google and your shoppers.
The ROBO economy
How reading reviews impacts offline sales
In this guide, we examine how shopping has evolved, the role of CGC in the offline buyer’s journey, and how online CGC is increasingly translating to in-store sales.
What's in a review?
The holistic value of a healthy consumer-generated content (CGC) program extends beyond conversion lift to an e-commerce site - and analytics show the performance of your word-of-mouth program. Do you know the value your CGC brings in actual dollars - and how you compare to your competitors?
Our technology and service partners include the industry’s leading software companies, marketing firms, and digital agencies. Together, we make it simple to put the power of user-generated content to work for your business
Latest partner integrations
The Bazaarvoice and SAP partnership lets customers integrate consumer generated product insights into SAP’s Social OnDemand application.
Bazaarvoice helps thousands of global brands and retailers capture, analyze, and amplify the voice of their customers to drive consumer engagement and sales.
We work with some of the world’s largest marketing firms, digital agencies, and consulting organizations to help our clients design, implement, and integrate Bazaarvoice solutions.
We partner with companies to make integrations easier and to unlock the power of customers''data.
Our network allows brands to syndicate content they collect to retailers, significantly extending the reach of each individual piece of content.
Our exclusive Syndication Reporting shows brands the impact and reach of their content, while retailers can uncover opportunities to improve performance and coverage.
Through Bazaarvoice Connections, brands can answer questions and respond to reviews on retailer sites in the Bazaarvoice Network, reducing returns and improving client relationships.
Our advanced technology and hundreds of highly trained moderators combine to protect your brand and keep you out of the news.
We are proud to invest in our moderation team. All of our moderators have college degrees and receive comprehensive ongoing training.
Moderation takes place 24/7, 365 days of the year, to make sure submitted content is brand-safe and published as quickly as possible. We don't put any artificial delays on your content: as soon as it's moderated, it's live for customers to view.
We have the unique ability to customize content tagging for your business, rather than relying on one-size-fits-all guidelines. When you join us as a client we'll work with you to tailor our industry-specific guidelines to suit your business.
Our moderator team is fluent in nearly 40 different languages. As you expand globally, Bazaarvoice can help you grow.
Bazaarvoice's partnership with Google gives you a holistic approach to increasing site traffic with user-generated content.
Syndicating ratings and reviews into Google Shopping allows you to direct shoppers back to your retail site, and away from your competition.
Delivering authentic word of mouth content in your product listing ads improves customer acquisition and helps you stand out against other ads.
Give shoppers more confidence in your services by collecting feedback and displaying it in Google Seller Ratings, increasing your ROI on ad-spend and improving click-through rates.
Display fresh, curated reviews on your category pages to increase search traffic to pages earlier in the buying process.
We have established one of the industry's most robust programs to protect the integrity of the user-generated content we manage and display on your site.
Working with us to keep content authentic means you get access to the Bazaarvoice Trustmark, a visual reminder to your customers that reviews on your site can be trusted.
Our advanced anti-fraud technology and authenticity specialists protect both consumers and your brand. Our infrastructure enables us to quickly identify and flag suspicious content.
Our dynamic platform doesn’t limit you to static templates and delayed content. We make it easy for consumers to find relevant reviews, while giving you the ability to customize the solution to fit your needs.
Our solutions are real-time, meaning you don't have to wait overnight for your users' content to be published and start making an impact.
Your business is unique, and your review forms should reflect that. Rather than forcing you into templates, our Configuration Hub enables you to customize and change questions in real-time without any support tickets.
All of our products are built in-house by our engineering teams, meaning you get seamless integrations and one-stop-shop support.
Want to learn more about how Bazaarvoice can help you reach your business goals? Click below to get in touch